PRIVACY POLICY

Here at Southern Pat testing, we know that privacy and security is a major concern. We have set out the procedures we use for safeguarding your personal data. Please read this Privacy Policy carefully and check it occasionally as it could change from time to time. This Privacy Policy adheres to the guidance set out by EU General Data Protection Regulations (GDPR).

Southern Pat Testing Privacy Promise

Southern Pat Testing are dedicated to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes as outlined below in accordance with GDPR. We use your personal information to support and develop our connection with you. We will never share your personal data to 3rd parties unless required by law and you data is always protected. You may contact Southern Pat Testing at any time with any privacy queries or concerns and to see the personal data you have given us and request modification.

Personal data means any information relating to an identified or identifiable natural person. This can include name, email address, address and more.

Your information

When you purchase services, we ask for data such as your name, e-mail address, billing address and other contact details. Southern Pat Testing keeps a record of this information for tax purposes and for ensuring we fulfil our contract with you.

We share it with nobody, however it is stored on relevant systems such as cloud systems, Drop Box and accounting systems which are GDPR compliant. If we are required by law to share any information, we will check with each party concerned to ensure they are happy for that to happen. An example of this would be if HMRC requested an audit.

We store sensitive date for as long as customers remain active clients, data is eradicated annually.

Information required for tax and legal requirements are held for 7 years as a requirement by law.

We keep a record of any bookings you make with us, so we can help to deal with any enquiries or problems you may have in the future. So that we can ensure that any purposes shall not be kept for longer then is necessary for that purpose or those purposes.

We keep a record of any e-mail communication you send us, so we can track any problems or concerns that may have arisen with you. 

In addition to personal information, our website uses Google Analytics to ensure we are meeting your customer needs. Google Analytics stores usage data which may include your IP address, geographical location, referral source, length of visit and page views – although a lot of this is aggregated data. The legal basis for this is legitimate interest for the basis of ensuring we are meeting customer needs.

We may process information you submit to us when you contact us for the purposes of ensuring we answer your query effectively.

Southern Pat testing kindly requests that you do not supply any other person’s personal data to us, unless required by law or you have their explicit consent to do so.

 How we use your data

All ther data we gather via our website or through communication with you is used to operate and expand the service we offer you and to personalise our service. How we use your personal data is dependent on the legal basis for processing your data. We are dedicated to using your personal data only for:

1. Processing your orders correctly.

2. Development and expansion of the business, including examination of customers’ shopping behaviours, measurement of advertisements and product style preferences of our customers.

3. Technical management of our website.

4. Providing you with information about the services we offer.

5. Providing you with information about the services we offer.

6. Letting you know about offers and news.

Legal Basis for Processing Data

Southern Pat Testing lawful basis for processing data are:

Legal Obligation – tax purposes.

Contract – customers that place an order with Southern Pat Testing.

Requesting your information

If you would like to review the data you have provided to us because you feel that we presently have on record is incorrect, and/ or you would like your data erased from our records, you can so do by contacting us using the contact details below.

Under GDPR you have a right to be forgotten, to withdraw your consent, to change information we hold about you, and to restrict processing.

Southern Pat Testing are more then happy to comply with this in accordance with the law.

How we protect data

You recognise that the internet is not a 100% secure platform for communication, accordingly, we cannot guarantee the security of any data you send us (or we send to you) via the internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

We take every precaution to safeguard your information. All personal data stored by us is kept on a server in a secure environment. The computer on which work is conducted on is password protected, data held in the cloud is password protected and held on encrypted systems and third-party software have their own security systems.

The risks of a breach are minimal due to the precautions mentioned above being taken, and close monitoring is undertaken to ensure security systems are always up to date. Breaches will be identified, reported, managed and resolved according to the ICO guidelines


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